Privacy Policy

1. Information We Collect

We collect information you provide when creating an account, placing an order, or contacting support. This includes your name, email address, and billing information. Payment details are processed securely through WHMCS and our payment processors — we do not store full card numbers.

2. How We Use Your Information

We use the information we collect to:

• Provision and manage your hosting services
• Process payments and send invoices
• Respond to support tickets and enquiries
• Send important service notifications
• Improve our platform and services

We do not sell or share your personal information with third parties for marketing purposes.

3. Billing Data

All billing and account management is handled through WHMCS. Please refer to your WHMCS client area for detailed billing history and payment method management.

4. Cookies

Our website uses essential cookies to maintain your session and preferences. No third-party tracking cookies are used without your consent.

5. Data Retention

We retain your account data for as long as your account is active or as required by law. You may request deletion of your data by contacting our support team.

6. Security

We implement industry-standard security measures to protect your data including HTTPS encryption, secure password storage, and access controls.

7. Contact

If you have questions about this Privacy Policy, please contact us or open a support ticket through your client area.