Everything you need to know about ordering, managing, and scaling your game server.
Payments are processed securely through WHMCS. You can pay with credit/debit cards, PayPal, or any other gateways we have enabled. All billing is managed from your WHMCS client area.
Yes - upgrades take effect immediately through your WHMCS client area with no data loss. Your server files, worlds, and configs are preserved through any plan change.
You can cancel anytime from your WHMCS client area. We do not charge cancellation fees. Your server will remain active until the end of the current billing period.
We offer a 24-hour money-back guarantee on new orders. If you're not satisfied within the first 24 hours, contact support and we'll process a full refund.
Your server is deployed in under 60 seconds after completing checkout. You'll receive control panel login details immediately by email.
Yes. You have full access to your server files through the web-based control panel and file manager. Install any plugins, mods, or custom JARs without restrictions.
Yes - all plans include enterprise-grade DDoS protection at no extra cost. Your server IP is protected automatically.
Automated daily backups are included on all plans. Performance and Ultimate plans also include hourly snapshot backups. Restore to any backup point from your control panel with one click.
Log into your WHMCS client area and use the support section to open, update, and track tickets. Our team typically responds within a few hours.
Yes. If you're moving from another host, open a support ticket and our team will help you migrate your worlds, configs, and plugins to our platform.
Use the contact page to reach us directly, or open a ticket through the support portal. We're happy to help.